Value Proposition Statement

Ensure Workspaces in Camunda Hub represent intentional collaboration boundaries by introducing a governed creation and access model.

This:

  • Prevents accidental private or siloed spaces
  • Reduces workspace sprawl
  • Enables enterprise-ready onboarding and governance
  • Keeps modelling accessible without compromising structure

User Problem

With the introduction of Workspaces as top-level collaboration boundaries, allowing any user to create them would:

  • Enable accidental private or siloed collaboration spaces
  • Fragment teams and ownership
  • Undermine governance and scalability for enterprise customers

The current Web Modeler behaviour (where any user can create a project) does not scale once projects are transformed into Workspaces.

At the same time, removing unrestricted creation means users no longer get implicit private projects — which must be addressed intentionally.

Release Notes

(To be defined)

User Stories

Workspace Creation & Organisation Admins

US-1 — As an Org Owner or Org Admin, I want to create and manage workspaces, so that collaboration boundaries are intentional, owned, and governed.

Capabilities:

  • Create new workspaces
  • Assign users to workspaces
  • Manage workspace roles
  • Rename or delete workspaces

Regular Users / Contributors

US-2 — As a regular user (non-admin), I want access only to workspaces I am assigned to, so that I can collaborate on projects without accidentally creating new collaboration boundaries.

Capabilities:

  • See and access assigned workspaces according to workspace roles
  • Access projects inside those workspaces
  • Cannot create, rename, or delete workspaces
  • Cannot manage workspace membership

Workspace-Level Administration

US-3 — As a Workspace Admin, I want to manage membership for my workspace, so that I can control who can access and collaborate on the projects within it.

Capabilities:

  • Add users to the workspace
  • Remove users from the workspace
  • View all workspace members and their roles
  • Assign or change workspace-level roles

SaaS Trial Users

US-5 — As a SaaS trial user, I want to create and manage workspaces, so that I can explore the product fully without requiring Camunda support.

Capabilities:

  • Automatically assigned Org Admin role in the trial organisation
  • Can create, rename, and delete workspaces
  • Can assign users

Workspace Access State

US-6 — As a user without workspace access, I want to see a clear explanation of my state, so that I understand why I cannot create or see workspaces and what steps to take next.

Capabilities:

  • Clear “no access” or empty-state messaging
  • Guidance on how to request access

Target State

Workspace Creation

  • Only Org Owners / Org Admins can create workspaces
  • Regular users cannot create workspaces by default
  • No workspace is created implicitly through user actions

User Access

  • Every user is either:
    • A member of one or more workspaces, or
    • In a clearly defined “no workspace access” state
  • The system does not require a mandatory default workspace

SaaS Trial Behaviour

In SaaS trial organisations:

  • The trial user is assigned the Org Admin role by default
  • Trial users can create and manage workspaces

This ensures:

  • Zero onboarding friction
  • Full product exploration
  • Consistency with the governed workspace model