Persona: Team Lead
Summary
The Team Lead has access to Hub but needs a new workspace for a new delivery team or business domain. They submit a request that goes through an approval flow.
Steps
- Log In to Hub:
- If the user doesn’t have access to any workspace, they see an empty state: “You don’t have access to any workspaces yet.” The empty state provides guidance on what to do next.
- If the user has access to workspaces, the latest used workspace opens.
- Initiate workspace request:
- Go to the organisation view and navigate to Workspaces.
- Select “Request Workspace” and fill in the purpose / business domain it is needed for.
- Submit for approval:
- Request is sent to CoE Admin. Team Lead sees pending status and can track the request.
- Outcome:
- Approved — CoE Admin approves the request. Workspace is created with assigned clusters and initial membership. Team Lead is notified and assigned as Workspace Admin. Team Lead proceeds to operate the workspace.
- Rejected — CoE Admin rejects the request with feedback.
See also: Governed Workspaces with Cluster Associations - E2E User Journeys