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A member of a Center of Excellence (CoE) that sets the strategic direction for the process automation practice across the organization.
Responsibilities
- Coordinates the CoE team and aligns its priorities with business objectives
- Defines and enforces governance policies — naming conventions, quality gates, approval workflows
- Leads onboarding of new delivery teams into the Hub (workspace creation, cluster allocation, initial member setup)
- Acts as the escalation point for cross-team conflicts around shared resources (clusters, catalog assets)
- Reports on the overall health and maturity of the automation practice to executive stakeholders
Hub Responsibilities
- Oversees organization-level configuration and settings
- Reviews and approves workspace creation requests
- Monitors subscription usage and infrastructure allocation across teams